Filtering Support - 17 topics
Dealing with Internet Hazards
Information on Hoaxes, Viruses and Safe computing in CyberSpace.
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E-mail subject lines
Why should I use a subject line for messages I send?
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How do I change my e-mail FILTER settings?
How do I change my e-mail filter (Barracuda/Tangent) settings (password, whitelist, blacklist, allow, deny, mark as spam, block, etc.)?
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I still get [QUAR] and/or [BULK] messages. How can I stop this?
You can stop getting [BULK] and [QUAR] messages by adjusting a few settings (and you do want to stop it). Once you do things and have the mail you don't want held at the server it makes your account easier to manage and easier to whitelist addresses (which makes for a better mail experience).
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Someone says I sent them a message but I didn’t.
But I didn’t send that message...
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Spam E-mail Filtering (Allow/Block mail)
You can change various settings on your mail filtering. You probably don’t want to turn off virus checking and spam checking. What you can do is allow some specific addresses so that they do not get blocked.
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Spam/Junk Mail is time & money...
How much junk mail do we really get (how much is stopped)?
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Understanding BULK and QUARentined Mail
Why does some of the mail that I get have [BULK] or [QUAR] in the subject line?
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Useful Information or Hoax (Forwarded messages)
Is the information in a message real or a hoax?
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What are these Spam Quarantine Messages (and who is Barracuda)?
"Spam Quarantine Messages" are messages that list other messages that you have received that the "Barracuda" e-mail filter is holding onto for you to look at them (it thinks they might be junk). You can have them deleted, delivered, marked to always be delivered or marked as spam. Recommended choices are MARK AS SPAM (which then deletes it) or WHITELIST.
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What is E-mail Filtering?
Find out what is filtered and what is not filtered.
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What is junk mail?
Why do I get junk e-mail and advertising that I know I don’t want?
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Why am I getting so many "Spam Quarantine Messages" messages?
It seems like I get more than one "Spam Quarantine Message" from "Barracuda" every day (and they list different messages).
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Why am I still getting messages with a [QUAR] in the subject line?
I get the "Spam Quarantine" Messages but I still get some that say QUAR in the subject...
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Why did an e-mail get marked as "BULK" or "QUAR"?
You received an e-mail message and it was marked as spam but you want to know why... Or why is was not marked as spam.
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Why e-mail messages bounce back
Determining the cause of a bounced / returned E-mail message.
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Will e-mail filters stop mail I don’t want stopped.
Should I worry about important e-mail getting stopped by filters.
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