SRSD Tech Tips

Read on for ten easy tips to get better responses to your mail. Next Steps...

Outlook allows you to share documents, pictures and other file types. You attach these files to your email that can then be opened by the recipient. Next Steps...

How can I check my South Redford mail from other locations (such as home)? Next Steps...

Information on Hoaxes, Viruses and Safe computing in CyberSpace. Next Steps...

Tell me more out Viruses by e-mail. Next Steps...

Why should I use a subject line for messages I send? Next Steps...

When you forward a message the original text is displayed and you can enter your own message above it. Next Steps...

How do I change my e-mail filter (Barracuda/Tangent) settings (password, whitelist, blacklist, allow, deny, mark as spam, block, etc.)? Next Steps...

As you know we have e-mail filtering in the district. It really cuts out a lot of the junk mail in the district (it deletes 75%-80%). It's not perfect which is why some still gets through and why some goes to the quarantine. The purpose of the quarentine is so you can mark some mail as spam and whitelist e-mail addresses. If we set the filters high enough to delete all the spam, some real mail will get deleted too, so we can't obviously can't do that. Even if you've sent mail to someone in the district from your home account and it goes through it does not mean it will next time. The filters might change, attachments get analyzed differently (usually gets quarantined) and it still might get held. The best way is to make sure anyone that you might e-mail in the district can get your message is to make sure they have your address on their whitelist. Barracuda only filters mail from outside the district if you are inside the district no filtering occurs. Occasionally staff sends mail from home to school that gets stopped by the filter and sometimes it gets quarantined. You can prevent this by logging into your South Redford account http://checkmail.southredford.net/ and sending the message from there (even if it's only to yourself). This will never be blocked by filtering. This is the recommended way for sending in sub plans.

You can stop getting [BULK] and [QUAR] messages by adjusting a few settings (and you do want to stop it). Once you do things and have the mail you don't want held at the server it makes your account easier to manage and easier to whitelist addresses (which makes for a better mail experience). Next Steps...

I need to set up Microsoft Outlook on a computer. Next Steps...

When and how should you recall a message. Next Steps...

Things not to forget when sending an e-mail to a large group. This will get people to read your message (or not read it, if it is not relevant to them). Next Steps...

But I didn’t send that message... Next Steps...

You can change various settings on your mail filtering. You probably don’t want to turn off virus checking and spam checking. What you can do is allow some specific addresses so that they do not get blocked. Next Steps...

How much junk mail do we really get (how much is stopped)? Next Steps...

Why does some of the mail that I get have [BULK] or [QUAR] in the subject line? Next Steps...

How e-mail is just like real mail: Next Steps...

Where does the junk mail I get come from? Next Steps...

Is the information in a message real or a hoax? Next Steps...

"Spam Quarantine Messages" are messages that list other messages that you have received that the "Barracuda" e-mail filter is holding onto for you to look at them (it thinks they might be junk). You can have them deleted, delivered, marked to always be delivered or marked as spam. Recommended choices are MARK AS SPAM (which then deletes it) or WHITELIST. Next Steps...

Find out what is filtered and what is not filtered. Next Steps...

Why do I get junk e-mail and advertising that I know I don’t want? Next Steps...

For many people email has become the preferred method of communication. It is a fast, efficient way to share ideas and information across the office or the world, but some situations still merit a phone call or face-to-face conversation. Here are 7 situations when you should avoid using email. Next Steps...

It seems like I get more than one "Spam Quarantine Message" from "Barracuda" every day (and they list different messages). Next Steps...

I get the "Spam Quarantine" Messages but I still get some that say QUAR in the subject... Next Steps...

You received an e-mail message and it was marked as spam but you want to know why... Or why is was not marked as spam. Next Steps...

Determining the cause of a bounced / returned E-mail message. Next Steps...

Should I worry about important e-mail getting stopped by filters. Next Steps...