Keyboard does not work at all
Question:
Cannot get the keyboard to work at all.
More information:Please make sure the keyboard is plugged in (push it in all the way) and you have "shut down" the computer (power off) and turned it back on (do not "restart"). The cord may have just been pulled out a little.
Keyboards generally have a colored connector (but not always) and goes into the back of the computer in the same colored slot with a mouse icon next to it.
This document needs to be updated but the keyboard connector does look the same.
On a Dell purple is generally the keyboard (with an arrow pointing to the correct spot)
On a Compaq yellow is generally the keyboard (with an icon next to the correct spot)
These images are just samples, they may vary on the computer you have.
(Lost/stolen items are not to be reported, these are replaced at the building level).
If the problem is still occurring, please turn the below information to your building media specialist who will then create a trouble ticket..
CONTACT NAME (at location):
CONTACT PHONE EXTENSION (at location):
BUILDING/ROOM NUMBER:
DESCRIBE THE PROBLEM:
DID YOU SHUT DOWN THE COMPUTER AND TURN BACK ON?
IF MORE THAN ONE COMPUTER, IDENTIFY WHICH ONE:
HAS THIS PROBLEM OCCURRED BEFORE:
IF THIS IS RELATED TO A PREVIOUS REPORT, PLEASE INCLUDE THE TICKET NUMBER:
This entry was posted in the following categories: Keyboard